Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Standard shipping takes 3-5 business days within the United States. Expedited shipping (1-2 business days) is available at checkout.

Do you offer free shipping?
Yes. All orders over $250 qualify for free standard shipping.

Do you ship internationally?
We currently ship within the United States only.

How are peptides shipped?
All peptide products are shipped with appropriate packaging. During warmer months, insulated packaging and ice packs are included at no extra charge.

Products & Quality

What purity level are your peptides?
All Merit Peptides products are manufactured to greater than 99% purity, verified through independent third-party HPLC and mass spectrometry testing.

Do you provide Certificates of Analysis?
Yes. Every batch includes a COA from an independent third-party laboratory.

Where are your peptides manufactured?
All products are manufactured in the United States in facilities that follow strict quality control protocols.

What formats do you offer?
We offer lyophilized injectable vials and pre-mixed nasal sprays.

Are your products for human use?
No. All products are sold strictly for in-vitro research and laboratory use only.

Returns & Refunds

What is your return policy?
We accept returns of unopened products within 14 days of delivery. Contact support@meritpeptides.com to initiate a return.

What if my order arrives damaged?
Contact us within 7 days with photos. We will replace or refund at no cost.

Volume Discounts

Do you offer bulk pricing?
Yes. Automatic volume discounts: 10% off 3+ units, 15% off 6+ units, 20% off 12+ units.

Support

How do I contact support?
Email support@meritpeptides.com. We respond within 1 business day.